Your privacy matters to us. Smart Quran Academy is committed to protecting the personal information of our students, parents, and visitors. This policy explains exactly what data we collect and how it is used.
When you interact with Smart Quran Academy — whether through our website, enrollment forms, or trial class bookings — we may collect the following types of information:
- Personal identification: Name, email address, phone number, and country of residence provided when registering or contacting us.
- Student information: Age, learning level, and preferred language submitted during enrollment to assign appropriate teachers and courses.
- Payment details: Billing information processed securely through third-party payment gateways. We do not store full card details on our servers.
- Usage data: Pages visited, time spent on the site, device type, browser, and IP address collected automatically via cookies and analytics tools.
- Communications: Messages, feedback, and support requests sent to us via email or contact forms.
We use the information we collect solely to deliver and improve our Quran education services. Specifically:
- To enroll students and match them with qualified teachers based on age, level, and schedule.
- To communicate class schedules, lesson reminders, and progress updates.
- To process payments and send receipts or invoices.
- To respond to your inquiries, complaints, or support requests promptly.
- To send newsletters, promotions, or course updates — only with your consent, and you may unsubscribe at any time.
- To analyse website usage patterns and improve our platform's functionality and user experience.
- To comply with legal obligations where required.
We will never use your data for purposes not listed here without first obtaining your explicit consent.
Smart Quran Academy does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Assigned teachers: Your name, learning level, and schedule are shared with your assigned Quran tutor to facilitate lessons.
- Payment processors: Billing information is passed to secure, PCI-compliant payment gateways (e.g. Stripe, PayPal) to complete transactions.
- Service providers: We may work with trusted third parties (email platforms, scheduling tools) who are contractually obligated to keep your data confidential.
- Legal compliance: We may disclose information when required by law, court order, or to protect the rights and safety of our students and staff.
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:
- Essential cookies: Required for the website to function (e.g. session management, form submissions).
- Analytics cookies: Tools like Google Analytics to understand visitor behaviour and improve our site.
- Marketing cookies: Used to show relevant content and ads, only when you have given consent.
You can disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
We take the security of your personal information seriously. Smart Quran Academy employs industry-standard security measures including SSL encryption for data transmission, secure servers, restricted access controls, and regular security audits.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify affected users as required by applicable law.
All student lesson sessions are conducted over encrypted video platforms. Teacher identities are verified and background-checked before being assigned to students.
Smart Quran Academy welcomes students of all ages, including young children. We take extra care to protect the privacy of minors. When enrolling a child under 13 years of age, we require a parent or legal guardian to provide consent and manage the account.
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it promptly.
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain legal exceptions.
- Opt-out: Unsubscribe from marketing communications at any time using the link in any email or by contacting us.
- Data portability: Receive your data in a structured, machine-readable format where applicable.
To exercise any of these rights, please contact us at privacy@smartquranacademy.com. We will respond within 30 days.
